CUSTOMER CARE

QUESTIONS ABOUT YOUR 4K ULTRA HD™, BLU-RAY™, DVD, OR DIGITAL PURCHASE?

Email the customer care team: support@foxcustomercare.com

Or call 1-888-223-4369, Mon-Fri 8am-5pm PST

DIGITAL FAQs

What is Digital?

Digital is the way to buy, collect, access and enjoy your favorite movies digitally by streaming or downloading in stunning 1080p high definition picture at a great low price.

How do I contact Customer Support? 

For assistance with your Digital purchase, please email: DigitalSupport@foxcustomercare.com

Can I watch my movie in High Definition?

Yes, your Digital movie can be watched in High Definition. For the best experience, watch your Digital movie on your big screen HDTV.

Does Digital work with UltraViolet?

Yes, select digital retailers, such as Vudu, CinemaNow, and NOOK Video, work with UltraViolet. Visit www.FoxUV.com to learn more about UltraViolet.

What is a digital cloud?

Many retailers offer a digital cloud to give you the flexibility to manage storage space on your devices and to help keep your collection safe. Visit our support page to connect directly to the retailer websites to learn more about their digital cloud service.

Where are my movies stored and how can I access them?

Your Digital movies are stored on the retailer’s digital cloud where they were purchased. Simply use the retailer’s website, app, or device to access your collection.

Where can I buy Digital?

You can buy Digital on a number of digital retailer websites and portals, including iTunes, Amazon, Google Play, Vudu, CinemaNow, Google Play, NOOK Video, Playstation / Sony Entertainment Network, and Xbox Video. Visit our support page to be linked directly to these digital retailers.

What devices will play Digital movies?

Once a Digital movie has been purchased, you can watch it on your TV, computer, tablet, smartphone or laptop.*



*Features may vary by device, provider and location.

Do I have to buy Digital movies from the same retailer?

No, you can purchase Digital movies from any digital retailer, including Apple iTunes, Amazon, Google Play, Vudu CinemaNow, NOOK Video, Playstation / Sony Entertainment Network, and Xbox Video.